Product and model catalogue in the Service ERP.
Keep your product information organised in one place, from makes and models to equipment specifications, consumable yields, compatible parts and list prices. Give your sales, service and stock teams access to the same product information, so everyone knows exactly what equipment they’re working with.
Why this domain exists
Accurate product information is essential when you’re selling, installing and servicing equipment. Your sales team needs the correct specifications and prices, while your technicians need to know which parts and consumables are compatible with each machine.
When this information is scattered across supplier catalogues, spreadsheets and separate systems, finding the right details can take time. This can lead to incorrect quotes, ordering the wrong parts or unnecessary delays when completing service jobs.
Nucleus keeps your product and model information together, making it easier for different departments to access consistent details about the equipment you sell and service.
When new models are introduced or product information changes, your teams can work from updated records rather than relying on outdated documents.
Important functionality
MA6 brings together the product information your business relies on, helping your teams manage equipment details, compatible parts and pricing consistently.
- Makes and modelsMaintain a central catalogue of equipment manufacturers and models, giving your teams a reliable reference for the products you sell and service.
- Capabilities and yieldRecord equipment specifications, capabilities and expected consumable yields, helping your teams understand how different models operate and what they require.
- Parts compatibilityKeep track of which parts and consumables are compatible with each equipment model, helping technicians and stock teams identify the correct items.
- List pricesMaintain product list prices in one place, providing a consistent starting point for sales quotes and purchasing decisions.
A week in the life of the model book
Your sales team selects an equipment model and accesses its specifications and list price when preparing a customer quote.
When a technician needs a replacement part, the catalogue helps identify which items are compatible with the customer’s equipment.
When a warranty claim is needed, your team can reference the relevant equipment model and manufacturer information to support the process.
When a new product becomes available, its details are added to the catalogue, making the information accessible to your sales, stock and service teams.
What has to be true on the same record
Your equipment models, installed devices, compatible parts, suppliers and sales information all need to be connected.
With Nucleus, product information stays linked to the equipment your customers use and the parts your technicians need, helping your teams make informed decisions without searching through multiple systems.
Works with
Connect individual devices and serial numbers to their equipment models, keeping product specifications linked to installed equipment.
Link replacement parts and consumables to the models they’re compatible with, helping your stock and service teams identify the correct items.
Use product information and list prices alongside your pricing structures when preparing customer quotes.
Keep equipment models connected to supplier and manufacturer information, supporting purchasing, price management and warranty claims.
From the business
"A pleasure to engage with, on every level of their business. They provide strong, dependable solutions with a dynamic team that's always willing to help. It's good to know you are expanding your range of services. Highly recommended."
Lionel Munsami, BI & Systems Manager — Marshall Security
Frequently asked questions
What does the Nucleus product catalogue hold?
It holds makes and models, equipment specifications and capabilities, expected consumable yields, compatible parts and list prices in one place.
Who uses the catalogue?
Sales, service and stock teams all work from the same product information, so quotes, repairs and stock orders use the correct specifications and parts.
Does Nucleus track parts and consumable compatibility?
Yes. The catalogue records which parts and consumables are compatible with each equipment model, helping technicians and stock teams pick the correct items.