Printers are network-connected business devices and increasingly form part of the wider managed technology environment.
Through the integration of Nucleus, Nucleus Ticketing, Remote Monitoring and data collectors, technicians can work from a connected operational front end that brings together printer status, meter information, toner levels, device alerts, IT infrastructure, customer records and service activity.
Rather than monitoring separate environments for print and IT, service teams gain one operational view across the customer’s managed technology estate.
This creates better visibility, faster recognition of issues and improved coordination between print and IT services.