Security and electronic security Industry

Electronic security companies provide a critical service in that they offer peace of mind for individuals and businesses. The equipment installed and serviced is often the difference between loss of valuables or even life. CO3 Nucleus Software with its excellent serial number tracking and service management module seamlessly provide the best solution for this vital industry.

Overview

Feeling safe or protecting valuable assets is a fundamental human need and electronic security companies play a major role in fulfilling this need. The best equipment, placed in the best position needs to be thoroughly thought through and installed efficiently. This process comes with various complexities and role players all working together from the initial site meeting through to procurement of equipment and then installation teams. CO3 Nucleus Software effectively covers these workflows as well as a multitude of other business requirements for companies in the security industry, ultimately enabling them to do what they do best and protect us and our valuables.

Industry Challenges

Benefits of CO3 Nucleus

Security is often the last line of defence and therefore the effective operation of equipment is always vital. Electronic security companies need to respond timeously to faulty equipment, repair it or replace it and have a complete understanding of the history of the site. If this is not efficiently managed, this will lead to the site remaining vulnerable. Efficiency in all areas is vital to electronic security companies as faulty equipment, unmanaged field service, and gaps in billing lead to deteriorating service delivery and profits which can quickly lead to business closures.

CO3 Nucleus software suite has various integrated modules which easily accommodate all the business needs of all the role-players. Our CRM module makes sure the sales process is accommodated from lead tracking to quoting, while our Service module easily handles your multiple daily operational needs from scheduling jobs and live tracking of field service through to inventory management, procurement as well as contract billing. Our integrated Accounts module will help keep your finances on track with our specialised debtors management tool helping keeping your cash flow positive while preventing work from going ahead if there are outstanding payments by a customer.

Key Features

Integrated CRM module to optimise the sales process

A comprehensive job management to offer efficient service delivery

Live tracking of field technicians to reduce paperwork and increase productivity

Excellent inventory management including technician’s stock

In-depth serial number tracking with full job history

Completeness of billing for ad hoc jobs

Huge variety of key reporting and KPI metrics

Easy contract billing solution with cost inclusions to manage profitability

Customer Success Stories

Andre Landsberg

I have been dealing with CO3 Technologies since 2018, we use their product as our primary software in running our company. i have always been very happy with the product ...

Andre Landsberg | Sales Director
SNAP BOTSWANA (PTY)LTD

I have been dealing with CO3 Technologies since 2018, we use their product as our primary software in running our company. i have always been very happy with the product and support we have received from them and will definitely recommend them to everyone. we are an office automation company and use the software in sales, workshop/service and finance.

Andre Landsberg
Andre Landsberg | Sales Director
SNAP BOTSWANA (PTY)LTD
Gerhard Scheffer

I am the Finance Manager at a Solar Company called Alumo Energy. We struggled to find a software solution capable to assist us with our business needs. After a ...

Gerhard Scheffer | Finance Manager
Alumo Energy

I am the Finance Manager at a Solar Company called Alumo Energy. We struggled to find a software solution capable to assist us with our business needs. After a long search we managed to find CO3 (Nucleus). We are very happy with the solution implemented, it caters to all our business needs. The Nucleus team was very professional and willing to help. A special thanks to Adrian, Jennifer and Pam. We will highly recommend CO3 to other businesses.

Gerhard Scheffer
Gerhard Scheffer | Finance Manager
Alumo Energy
Ryan McMillan

We have been with CO3 Technologies since 2014, and what truly sets them apart is their ability to deliver both outstanding customer service and technical expertise. Their team is always ...

Ryan McMillan | Head of Operations
Tytec Group

We have been with CO3 Technologies since 2014, and what truly sets them apart is their ability to deliver both outstanding customer service and technical expertise. Their team is always responsive, knowledgeable, and dedicated to helping us achieve our goals. CO3 Technologies has been a key partner in our success, and we highly recommend them!

Ryan McMillan
Ryan McMillan | Head of Operations
Tytec Group
Armand Hendrikz

The Service provided by CO3 Technologies and their revolutionary program, Nucleus. From the very first interaction, it was clear that CO3 Technologies prioritizes their clients’ needs,...

Armand Hendrikz | Product Manager & Systems Administrator
Taropa Technologies

The Service provided by CO3 Technologies and their revolutionary program, Nucleus. From the very first interaction, it was clear that CO3 Technologies prioritizes their clients’ needs, ensuring a seamless and efficient experience every step of the way.

Armand Hendrikz
Armand Hendrikz | Product Manager & Systems Administrator
Taropa Technologies
Lionel Munsami

A pleasure to engage with, on every level of their business. They provide strong, dependable solutions with a dynamic team that’s always willing to help. It’s...

Lionel Munsami | BI & Systems Manager
Marshall Security

A pleasure to engage with, on every level of their business. They provide strong, dependable solutions with a dynamic team that’s always willing to help. It’s good to know you are expanding your range of services. #Highly recommended.

Lionel Munsami
Lionel Munsami | BI & Systems Manager
Marshall Security
Chantelle Whibley

Nucleus’ Support Team is always ready and willing to assist, no tedious call centre. The Development Team understand the need for growth and change...

Chantelle Whibley | Financial Director
Hyvest Group

Nucleus’ Support Team is always ready and willing to assist, no tedious call centre.  The Development Team understand the need for growth and change and are always willing to assist in finding solutions that work for our business in order to improve processes and customer service delivery.

Chantelle Whibley
Chantelle Whibley | Financial Director
Hyvest Group
Kevin Hasselbach

The team at CO3 have become part of our business. The system ticks all the ...

Kevin Hasselbach | CEO
Leaf Technologies

The team at CO3 have become part of our business. The system ticks all the boxes for us, and we are able to run and monitor our business in a professional and efficient way. We have received phenomenal support over the years.

Kevin Hasselbach
Kevin Hasselbach | CEO
Leaf Technologies
Nanda Ashworth

Happy to be partnered with CO3 and Nucleus for 4 years. This system provides our business with a competitive ...

Nanda Ashworth | GM
Maximize Office Solutions

Happy to be partnered with CO3 and Nucleus for 4 years. This system provides our business with a competitive advantage and great support from their team.

Nanda Ashworth
Nanda Ashworth | GM
Maximize Office Solutions
Sam Samrod

Our collaboration with CO3 has been transformative for our business.. BPO has streamlined our operations, ...

Sam Samrod | CEO
Smart Office Connexion

Our collaboration with CO3 has been transformative for our business.. BPO has streamlined our operations, enhanced efficiency, and empowered data-driven decision-making. We owe our sustained growth and success to BPO and CO3.

Sam Samrod
Sam Samrod | CEO
Smart Office Connexion
Louw Burger

As one of CO3’s first customers, it has been a pleasure to see them grow to become one of the market leaders in the service industry. Their professional...

Louw Burger | IT Manager
Page Automation

As one of CO3’s first customers, it has been a pleasure to see them grow to become one of the market leaders in the service industry. Their professional and personalized support is world-class. It gives us great peace of mind knowing that we can pick up the phone at any time of the day and have a knowledgeable professional on the other end ready to assist.

Louw Burger
Louw Burger | IT Manager
Page Automation
Jannie Lister

We are extremely pleased with the exceptional service provided by CO3 for the past 13 years. The ...

Jannie Lister | Director
Octopi Smart Solutions

We are extremely pleased with the exceptional service provided by CO3 for the past 13 years. The team demonstrated an unparalleled commitment to excellence, delivering spot-on development that meets our current needs and stays ahead of industry trends. Their dedication to understanding our business requirements ensures a future-proof solution, fostering a strong foundation for a lasting partnership. Thank you for your outstanding work and commitment to our success!

Jannie Lister
Jannie Lister | Director
Octopi Smart Solutions
Keegan J Solomon.

BPO is a great system, an amazing team, willing to always help with any, and all questions no matter how confusing.

Keegan J Solomon, Systems Administrator
Nashua Zimbabwe

BPO is a great system, an amazing team, willing to always help with any, and all questions no matter how confusing.

Keegan J Solomon.
Keegan J Solomon, Systems Administrator
Nashua Zimbabwe
Jaun La Cante

Continually evolving software to meet end-user everyday challenges with a “Top draw ” support team!

Jaun La Cante, Service Manager
Copy Type Electronics

Continually evolving software to meet end-user everyday challenges with a “Top draw” support team!

Jaun La Cante
Jaun La Cante, Service Manager
Copy Type Electronics

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