Your Customers Already Have Printers.
Are You Getting Paid to Manage Them?
Nucleus IOP adds managed print as a new recurring revenue stream to your existing MSP operation — using the customer relationships, the PSA, and the RMM you already have. No new silo. No new team. No disruption to how you work today.
Connects to your existing PSA & RMM
Coverage Assurance built-in
Single pane of glass
Go live in days, not monthsThe Coverage Gap That's
Quietly Costing You
Most MSPs manage the network, endpoints, and users surrounding their customers' printers every day — without being paid to manage the printers themselves. Those devices sit under a separate vendor, in a separate system, with no connection to your PSA or RMM.
The result is a coverage gap that silently compounds month after month. Until now, no one in managed IT had named it — let alone built a solution for it.
Contracted Devices Go Dark
Without a link to your PSA, no ticket fires when a printer stops reporting. Nobody notices until a customer complains.
Revenue Leaks Silently
You may be billing for devices that stopped reporting weeks ago — or missing devices you're entitled to bill for entirely.
SLA Blind Spots
You cannot meet service commitments on devices you can't see. Print environments are invisible in most MSP stacks.
No Source of Truth
There's no single view of what should be monitored versus what actually is — across IT and print together.
Two Purpose-Built Layers.
One Unified Platform.
Nucleus IOP is built on two specialised capability layers that operate independently and powerfully — but deliver something entirely different when connected.
Real-time visibility across every device, every location, every brand.
Real-Time Fleet Monitoring
Meter readings, toner levels, and device alerts collected continuously across all brands — no manual intervention required.
Smart Supply Automation
Predict consumable needs before they become problems. Automated fulfilment prevents stock-outs and eliminates double orders.
Multi-Brand Analytics
Unified dashboards across every major device manufacturer — zero brand silos, one operational view of the entire fleet.
Enterprise-Grade Scale
Built to manage millions of pages across thousands of organisations without performance degradation or operational drift.
The operational backbone for jobs, contracts, billing, and field teams.
Vertical Service ERP
Jobs, contracts, technician dispatch, and SLA management in one purpose-built platform — not a generic ERP adapted for service.
Flexible Contract Billing
CPP, flat-fee, or hybrid billing models automated directly from device usage data. No estimates. No manual reads.
CRM & Sales Pipeline
Customer lifecycle from first contact to renewal, with full contract and device visibility for every account manager.
Stock & Parts Management
Real-time inventory across locations with procurement workflows tied directly to open service jobs and supply triggers.
Nucleus IOP in Operation
The capabilities that emerge when fleet intelligence and service operations run as a single connected system.
Coverage Assurance
Active reconciliation between contracted devices and what's actually reporting — dark devices surface immediately, before they cost you revenue.
Single Pane of Glass
IT and print alerts visible in one unified operational view. Your team manages both from the same screen, the same queue, the same SLA.
Auto-Triggered Workflows
Device events in the fleet layer automatically create tickets, resupply orders, or dispatch jobs in the service layer. Zero manual routing.
Usage-Accurate Billing
Meter data flows directly into billing cycles — no estimate disputes, no under-billing, no revenue left uncaptured.
SLA Enforcement Across Print
The same SLA framework governing your IT endpoints now applies to every managed printer in the fleet. No service tier exceptions.
Full Financial Transparency
Every device, every contract, every billing cycle reconciled in real time. Complete revenue visibility from fleet to invoice.
Three Pillars of the Platform
You're already halfway there. You have the customer relationships, the operational infrastructure, and the trust. Nucleus supplies the rest.
New Revenue. Zero New Customers.
The recurring revenue opportunity already lives inside your managed accounts. Your customers have printers today — unmanaged or billed elsewhere. Nucleus brings those devices under your management agreement with no new customer acquisition required.
- Wallet share growth — from accounts you already own
- No separate sales motion — add print at the next QBR
- Flexible billing models — CPP or flat-fee, both supported
One View. One Team. One Workflow.
IT alerts and print alerts surface in the same unified operational view. A device offline or toner critical routes through your existing PSA ticketing workflow — owned by the same technicians, no second tool or dispatch queue required.
- MSP & MPS devices — visible in a single pane of glass
- Print conditions — auto-route into existing PSA tickets
- SLA tracking — applies to print service from day one
Coverage Assurance. Every Dollar Captured.
Coverage Assurance reconciles contracted devices against what is actually reporting — in real time. From day one you know which devices generate revenue and which don't. When there's a gap, Nucleus shows exactly where it is and the path to close it.
- No silent billing gaps — dark devices surface immediately
- Revenue recovery path — built directly into the workflow
- Verified device data — behind every invoice you issue
Built for Dealers Who Want
to Own the Whole Account
Whether you're an MSP adding managed print or an MPS dealer expanding into IT services, Nucleus IOP is the operational platform that makes the expansion practical — not just possible.
Expand Revenue Without New Customers
- Wallet share growth — from accounts you already own and trust
- Add print at next QBR — no separate sales motion needed
- CPP or flat-fee billing — both models supported from day one
One Team Manages IT and Print
- Same SLA framework — applied to every managed printer
- Auto-routing to existing tickets — zero manual bridging between systems
- Scale MPS without headcount — operational leverage across the fleet
Billing Integrity, Every Cycle
- No silent billing gaps — dark devices surface immediately
- Usage-accurate invoicing — meter data drives every invoice
- Full audit trail — from alert to invoice, every step recorded
Competitive Moat Built Into the Service
- Single-vendor advantage — customers prefer one point of accountability
- Deeper operational integration — increases switching cost for the customer
- Market timing — 48% of organisations want one IT+print provider
Go Live in Four Steps
From your first conversation to a fully operational managed print service — faster than you'd expect.
Connect
Link your existing PSA, RMM, and contract data to Nucleus in a guided onboarding session. Your stack stays intact.
Discover
Nucleus IOP maps every printer and MFP across your managed customer base — including devices currently outside any contract.
Activate
Device alerts route through your existing PSA ticketing workflow. Technicians own them. SLAs apply from day one.
Assure
Coverage Assurance runs continuously — flagging gaps between contracted devices and what's actually reporting in real time.
“Keep the systems that work. Connect the information that matters.”
— Nucleus IOP
The Market Has Already Moved
Buyers are actively looking for a single provider for IT and print. MSPs are perfectly positioned — they just need the right platform.
of organizations now want a single provider for both managed IT and managed print
IT expertise is the top selection criterion when buyers choose an MPS vendor
projected US managed print market by 2035, growing at 9.3% CAGR
RMM replacement required — your existing stack stays completely intact
Ready to See the Revenue
Sitting in Your Customer Base?
Start with a free 30-minute Coverage Audit. We'll map the print opportunity across your existing managed accounts and show you exactly what's there — no commitment required.
Coverage Audit
Free 30-minute session — walk away with a complete opportunity map.
Fast Onboarding
Connect your PSA and RMM and go live in days, not months.
US-Based Support
Dedicated support from the US launch team throughout your rollout.